Frequently Asked Questions

Your Questions, Our Answers

Everything you need to know about our residential and commercial cleaning services in Ottawa–Gatineau.

We serve Ottawa, Gatineau, Hull and Aylmer, as well as the immediate surrounding area. Not sure if you're in our service area? Send us your address and we'll confirm quickly.

We offer residential cleaning (regular, deep, occasional, before/after moving, apartments, condos, houses, after renovation) as well as commercial cleaning (offices, buildings, businesses, professional spaces, after construction, regular or one-time service). See our Residential Cleaning and Commercial Cleaning pages for details.

Fill out our free online quote form with details about your property and needs, or contact us directly by phone or email. We'll get back to you as soon as possible.

We favour quality products and eco-friendly solutions that are gentler on your family, your employees and the environment, while still delivering a spotless result.

Duration varies depending on the size of the space, the number of rooms and the type of cleaning requested (regular or deep). We'll give you a time estimate when preparing your quote.

You can choose a one-time cleaning, weekly, every two weeks, monthly, or set a frequency that fits your residential or commercial needs.

Yes. Contact us by phone or email as soon as possible to cancel or change an appointment date. We'll do our best to work around your schedule.

Yes, Fennec-Clean Inc. serves both individuals (houses, condos, apartments) and businesses (offices, shops, buildings), with solutions tailored to each type of space.

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